Wello Mental Healthcare Services

We are here to help.

Our team of clinicians acts as the first step in a treatment plan when a patient presents to Wello with Mental Health concerns. Wello focuses on modifiable risk factors to help reduce the risk of mental health disease and as well as compilations from chronic disease. Wello provides the following primary level mental health services:

  • Initial video consultation and assessment
  • Crisis screening when appropriate and immediate referrals to emergency services if needed
  • Referrals to community, employer, EFAP or private mental health services
  • Assistance with bridging and titrating medications and help manage some of the most common side effects
  • When appropriate, laboratory testing will be ordered and completed to ensure that a client’s symptoms are not related to a medical disease
  • Recommendations for quick coping strategies, behavior change techniques and online resources
  • Frequent follow-ups guided by the client as needed

Important note: We will not initiate anti-depressants via the telemedicine platform, however, we can make recommendations and connect clients to appropriate resources to obtain these medications and a safe manner, if a client is already on medications we can assist with titrations and adjustments and or prescriptions refills.

Ask our experts about how Wello can help supporting your employees’ mental health.

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Mental Health and COVID-19

Uncertainty, isolation, and social distancing are an unusual reality and can affect us all differently both physically and psychologically. In such a context, some of us may experience stress, anxiety, and depression. While these are normal during the pandemic, it is important to understand and cope with them for better mental health. Here are some tips to help manage our feelings:

  • regulate your exposure to media (social and traditional): it is important to stay up to date and have accurate information about the evolution of the pandemic, but limit your exposure to a reliable source of information so as not to contribute to overexposure to information that may exacerbate feelings of stress and anxiety.
  • sleep: take some time off to recharge yourself; try mediation or relaxation exercises to take your mind off things and fall asleep more quickly.
  • maintain physical activity and leisure time: while respecting existing restrictions (social distancing and isolation), do simple and new exercises such as climbing the stairs in your home, doing a yoga session in your living room, learning a new language, or cooking.
  • keep in touch with your family, friends, neighbors and other people: call your family, friends, neighbours, and keep in touch on a regular basis to compensate for this lack of socialization.
  • enjoy your time at home: reorganize your wardrobe, repaint a room; make your plans that you have always put off until tomorrow.

Watch some of our Mental Health webinars here.

A Moment with our Leaders talking about Mental Health