Meet The Wello Family; Read about a day in the life of our Medical Operations Manager, Christine Fjaagesund.

What is your name and role at Wello? 

My name is Christine Fjaagesund and I am the Medical Operations Manager.

Describe a typical day as a Medical Operations Manager.

I am not sure any day for me is a typical day which is part of the reason I look forward to each day. Everyday however does start with me being lovely woken up by my cat Princess Leia who even on weekends has an internal clock that screams “WAKE UP” at 5am! Once I manage my escape however my days then always become filled with me connecting and supporting not only my team but our wonderful clients. That may look like me in multiple zoom meetings throughout the day or traveling around the clinic managing multiple items. There is always endless things to take on and infinite opportunity for creating progress and cultivating INLIV’s core values.

How has virtual healthcare changed your life?

I am super lucky to have access to virtual healthcare not only for myself but for my family. Knowing that I can reach out to a healthcare professional at any time without leaving the comfort of home or my workplace has been convenient and comforting. Being able to offer virtual care to my clients has been rewarding as I know the benefits of personally of having such access to my healthcare team.

What is the biggest challenge about the work you do?

The biggest challenge I face is keeping things in perspective and feeling good about the support I was able to provide as I am preparing to end my day. I really do believe that every challenge is just an opportunity to learn and grow and I welcome these opportunities as they come.

Describe yourself in one sentence.

I am a positive role model who challenges herself to lead, support, encourage, mentor and motivate without bias or prejudice throughout her personal and work life.

What is the most inspiring quote or book you have read?

I have two quotes that I have really been referring my thoughts to lately. 1. “The only person you should try to be better than is the person you were yesterday.” and 2. “Life is not about waiting for the storm to pass, it is about learning to dance in the rain.”

If you can be any superhero, which one would it be and why?

We have to remember what Peter Parker once said ” With great power comes great responsibility.” If I were to choose any superhero it would have to be a hybrid version of Spiderman. Hybrid as I can do without the sticky gooey spider webs shooting out from my wrists and that horrible spandex jumpsuit! I would however be able to protect my friends and family from anything with my superhuman strength. I would be fast, agile and have great coordination and balance. Everyone can benefit from great coordination and balance in life!

What does it mean to be part of the Wello/Inliv family?

Being a part of INLIV/Wello has meant that I have a family that is supportive and encouraging but also a family that takes the time to listen and honor my ideas and my thoughts. It is a family that makes me feel cared for both professionally and personally.
Share a value story using the Wello/Inliv values.
I recently went through a personal situation which was extremely difficult. In the midst of the pandemic my mother became terminally ill. The entire INLIV/Wello family stood beside me and even at times without knowing it, carried me through the darkest time of my life. Without their care, not only for me but for my family I would not have been able to make it through as completely as I did. There is not enough words to express how thankful I am to be a part of such a caring, passionate team!

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